PETLUX Privacy Policy

Updated: March 8, 2025

 

1. Scope of ApplicationThis Privacy Policy applies to PETLUX and itsassociated smart pet devices(e.g., smart cameras.smart sockets,environmental sensors), as well asthird-party services (e.g., independent apps fromthird-party device manufacturers). lt does not coverplugins or unauthorized modules obtained throughunofficial channels.

 

2. Information Collection and Use Information You Provide:

Account Information: Mobile number, emailaddress, nickname (for registration and login).

Device Information:Smart device model, MAC address.firmware version(for device binding and functional adaptation).

Home Scenario Data: Room layout, device location tags (for scenario automation settings),

Information Collected Automatically:

Device Operation Data: On/off status, energy consumption statistics, environmental metrics(e.g.temperature, humidity).

Behavioral Data: Device operation logs, frequency of automated rule triggers.

Location lnformation: Approximate locationcollected only when "Away Mode" is activated (to trigger security scenarios).

Log Data: App crash reports, network request logs (for troubleshooting).

Purpose of Use：

Core Functions: Device control, scenario linkage,energy consumption analysis.

Service Optimization:Recommend automation rules based on usage habits.

Security: Alerts for unauthorized device access or abnormal operations.

 

3. Information Sharing and Third-Party Services:

Essential Sharing Scenarios

Device Manufacturers: Device control commands transmitted to [Smart Device Brand](e.g., via API interfaces).

Cloud Service Providers: Data stored with [Cloud Provider Name] under a Data Security Agreement.

Legal Compliance: Disclose information as required by judicial authorities.

Third-Party SDKs

Push Notifications: JPush SDK(collects device identifiers for notifications).

Data Analytics: Umeng SDK(anonymizes usage trends).

Payment Services: Alipay SDK (activated only forpaid features).

 

4. Information Security and Storage Protection Measures

Data Encryption:SSL/TLS for transmission;AES-256 for storage.

Permission lsolation:Camera/microphone accessrequires explicit authorization(disabled by default).

Audits: Annual lSO 27001 certification review.

Retention Period

Account Information: Retained for 180 days after account deletion (for dispute resolution).

Device Logs: Automatically cleared (retained for up to 30 days).

 

5. Your Rights

Access and Correction: Export or modify personal data via Settings - Privacy Center.

Withdraw Consent: Disable location/microphone permissions(may limit functionality).

Delete Account: Submit a request; data will bedeleted within 15 business days.

 

6. Policy Updates and Notifications

Updates Announcement: Posted via in-app popups or official website (at least 7 days in advance).

Continued Use as Consent: lf no objection is raised within 30 days of updates, you are deemed to accept the new terms.

 

7. Contact Us

Privacy Officer Email: thinoqie@163.com

(response within 15 business days)